Madison County 911 

Teresa Ogle, 911 Director
Contact us by
Phone: 828-649-3602
or by email or
Fax: 828-649-9645

Thank you for visiting E911. Because we value your time and input, we have created this site so that you may contact us. Please forward all comments and questions to:
Madison County Emergency Operations Center
158 Health Care Ln
Marshall, NC 28753.


Back to HomeEmergency 911 Communications

Madison County Emergency  Operations Center seeks to provide the most effective communications possible. We shall strive to provide rapid and convenient access to public safety for the citizens of the county, or those passing through, and in a timely manner, dispatch the appropriate response to their request for assistance. We shall offer our assistance to all other agencies, when requested and within our means.

9-1-1 is the universal emergency telephone number for police, fire, and medical emergencies. 9-1-1 should be dialed immediately whenever life or property is in imminent danger.

Madison County wants people to use 9-1-1 to request emergency medical, fire, and police assistance. Do not call a fire station or EMS station to report an emergency.

1. Medical emergency, unconscious person, bleeding, etc
2. House fire, woods fire, etc
3. Vehicle accidents
4. Crimes in progress, suspicious persons or vehicles, etc

When you dial 911 there is trained professional that will answer your call. The 911 Telecommunicator will answer the phone Madison County 911 Where is your emergency. They will then verify your phone number and ask your name.
They will then ask what is your emergency.

1. Do use 9-1-1 to request emergency medical, fire, and police assistance.
2. Do teach your children and grandchildren how to use 9-1-1 wiselay in case of an emergency.
3. Do use pay telephone to report emergencies, the call is free.
4. Donít call 9-1-1 when the power goes off, or if the weather is threatening. Call the utility company.
5. Donít call 9-1-1 for weather information. Listen to your local TV and Radio Stations.
6. Donít Call 9-1-1 and hang up before we can answer. This wastes our time in having to call back to verify if there is an emergency.
7. Donít let your cordless telephone battery run down. Some cordless telephones send out false 9-1-1 signals when they are in a discharging state.
8. Donít Call 9-1-1 to gather information.
9. Donít play with 9-1-1, or make false calls. It is a violation of the law.


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